Commerce
Storefront clarity, product decisions, conversion confidence, lifecycle, and measurement.
Gabriel Lumagui · founder of BLACK369
One operator. A wider range of problems he can actually carry through.
The storefront is the entry point because it makes the work concrete: message, trust, product, conversion, lifecycle, and measurement all meet there. Behind that entry point is experience connecting brand, copy, ecommerce, email automation, customer operations, AI, and the systems that keep them running.
Clients do not hire a list of capabilities. They hire one accountable senior operator to diagnose the constraint, build the right response, and stay close enough to learn what should happen next.
Professional identityForbes Council
Peak revenue month$413K
Automated email event$53K
Forbes Communications Council membership verifies professional identity; it is not an endorsement. Revenue figures are operating history, not a forecast or guarantee.
The operating range
Broad enough to see the system. Focused enough to ship the next move.
Not every capability belongs in every engagement. The point is to recognize when the constraint changes—and avoid handing the business to a new team every time it does.
Brand
Positioning, narrative, copy, identity direction, and the public experience buyers actually meet.
Automation
Email, customer operations, reporting, and repeatable workflows that reduce manual drag.
AI + systems
Useful AI layers, internal tools, and operating systems built around a real business constraint.
Start narrow. Keep the wider range available.
The free Storefront Decision Snapshot gives both sides a useful first look without forcing the relationship into a call or a retainer.
Run the free Snapshot